Onsite Maintenance Technician Lead / Bilingual (OFL2025-8026)

Imagine working for a dynamic, technology-driven HOA management company that is rapidly expanding, offering abundant opportunities for career advancement, and fostering a company culture that genuinely supports its team members.

RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.

At RealManage, we deeply value your professionalism and dedication. We are dedicated to ensuring your long-term career success and consider you not just an employee, but a valued member of our family.

Join us at RealManage and be part of a thriving environment where growth, innovation, and supportive teamwork define our everyday operations.

Company Overview:

RealManage is a prominent national firm recognized on the Inc. 5000 list, operating across 32 states and serving a diverse array of clients including homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. Our client base also includes nationally renowned developer and builder clients.

Ranked among the top firms in the community management industry (#3 out of 5,000+), RealManage distinguishes itself by delivering exceptional solutions at competitive prices. We leverage cutting-edge cloud-based technologies and mobile apps, supported by industry-leading practices and a highly skilled workforce.

Our mission at RealManage is to offer comprehensive and innovative solutions that consistently surpass customer expectations. We prioritize transparency and visibility in all client interactions, continuously measuring our performance to achieve rapid improvement. We foster a workplace culture that promotes professionalism, encourages growth, and embraces diversity. By maintaining financial strength and focusing on continual innovation, we aim to lead the industry with pioneering advancements.

Join RealManage and contribute to a company dedicated to excellence, innovation, and delivering unparalleled service in community management.

RealManage is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

Summary: The Maintenance Technician Lead is responsible for ensuring the overall physical aspects of the community meet the established standards for safety, appearance, and operation within the budgeted financial goals.

Responsibilities: 

• Maintenance team supervision
• Scheduling of technician staff
• Training of all current team members
• Ensure all tracking and reports are completed as required
• Continually inspect property for improvements, immediately report any deficiencies to the Community Association Manager or Maintenance Manager.
• Perform light electrical, plumbing and carpentry repairs; touch up paint and ensure property is well cared for.
• Manage complicated maintenance projects through the Community Association Manager and/or Maintenance Manager.
• Maintain cleanliness of common area amenities, including party room, library, laundry rooms and pool area.
• Oversee cleaning service to ensure thorough cleaning; performs daily custodial work as needed.
• Order, receive and maintain all supplies for the cleanliness and maintenance of the building.
• Perform, maintain and repair all common elements throughout building exteriors and interiors.
• Receive and maintain all supplies necessary for work orders to be completed in a timely manner.
• Pick up and remove trash/moves dumpsters as needed for pick-ups.
• Remove weeds and trash (including animal waste) from common element rock and flowerbeds around the buildings as necessary.
• Respond to all emergency maintenance calls immediately during scheduled working hours.
• Respond to after hour’s calls from the Building Engineer and Community Association Manager when assistance is needed in resolving emergencies.
• Report observed covenant violations to the Community Association Manager for enforcement and monitor adherence to community standards.
• Plus other work related tasks as needed

Full-time role Monday-Friday 8:00 am-4:30 pm 30-minute unpaid lunch. Bilingual in Spanish is a must.

Knowledge, Skills, Abilities, and Other Qualifications: Bilingual (Spanish / English required)

• Lead Tech must have 3-5 years of knowledge experience with high-rise building facilities.
• Must be CPO certified.
• Must be team-oriented and work well with others, capable of some electrical work, drywall, painting, mechanical repairs, and others.
• Able to communicate with vendors, schedule timely inspections with the city for the property
• Must possess personal values that are in alignment with those of the company; Excellence, Partnership, Professionalism, Integrity, and Life Balance.
• Knowledge of safety precautions
• Knowledge of basic electrical repair and replacement
• Knowledge of HVAC troubleshooting
• Knowledge of general facilities maintenance and repair
• Skill in attention to detail, problem-solving, and decision-making
• Ability to prioritize and handle multiple assignments
• Ability to perform duties with limited supervision
• Ability to work a flexible schedule in order to meet deadlines
• Ability to build strong working relationships with team members
• On-call rotation and must have reliable vehicle and Driver's license valid

Education and Experience: 

• High School diploma or equivalent
• Two to three years of previous experience in HOA, Apartment/Multi-Family Maintenance preferred
• Two or more years of experience in electrical, plumbing, painting and maintenance preferred
• HVAC certification preferred

Performance Standards: 

• Maintain knowledge of basic electrical repair and replacement, HVAC troubleshooting, controls, plumbing, lighting, and general facilities maintenance and repair.
• Provide excellent customer service at all times.
• Respectful and responsive to homeowners and resident's inquiries and concerns.
• Complete all work in a timely manner with a high degree of quality.
• Identify and utilize resources available and work in a team environment.

Pay and Benefits:

$50,000 to $53,000, depending on education and experience

Benefits include:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High Deductible Medical Plan to be eligible)
• FSA 
• Education Reimbursement 
• 401K matching 
• Employee Assistance Program (EAP)
• 11 paid Holidays