Onsite Community Association Manager / HOA (MVA2024-7814)

Imagine working for a dynamic, technology-driven HOA management company that is rapidly expanding, offering abundant opportunities for career advancement, and fostering a company culture that genuinely supports its team members.

RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.

At RealManage, we deeply value your professionalism and dedication. We are dedicated to ensuring your long-term career success and consider you not just an employee, but a valued member of our family.

Join us at RealManage and be part of a thriving environment where growth, innovation, and supportive teamwork define our everyday operations.

Company Overview:

RealManage is a prominent national firm recognized on the Inc. 5000 list, operating across 26 states and serving a diverse array of clients including homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. Our client base also includes nationally renowned developer and builder clients.

Ranked among the top firms in the community management industry (#3 out of 5,000+), RealManage distinguishes itself by delivering exceptional solutions at competitive prices. We leverage cutting-edge cloud-based technologies and mobile apps, supported by industry-leading practices and a highly skilled workforce.

Our mission at RealManage is to offer comprehensive and innovative solutions that consistently surpass customer expectations. We prioritize transparency and visibility in all client interactions, continuously measuring our performance to achieve rapid improvement. We foster a workplace culture that promotes professionalism, encourages growth, and embraces diversity. By maintaining financial strength and focusing on continual innovation, we aim to lead the industry with pioneering advancements.

Join RealManage and contribute to a company dedicated to excellence, innovation, and delivering unparalleled service in community management.

RealManage is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

Job Overview

The Onsite Manager is responsible for overseeing the day-to-day operations of Dover Park Condominiums. This includes conducting regular inspections, managing maintenance and project work, coordinating with contractors, and providing timely administrative support. The Onsite Manager will work closely with the Board of Directors and Community Management to ensure that the property is maintained to high standards and that resident and community needs are met efficiently.

Key Responsibilities

1. Property Inspections and Reporting

• • Conduct weekly visual inspections of the property’s grounds, building exteriors, and accessible common areas.
  • Maintain an inspection log and submit detailed reports of findings, issues, and resolved items at monthly Board meetings.
  • Support the Community Manager or Associate Community Manager with monthly onsite inspections, providing additional feedback as needed.

2. Project Scope and Proposal Management

• • Assist the Board of Directors in defining project scopes for common area improvements.
  • Solicit and obtain at least three competitive proposals for each project, with a focus on cost-effectiveness.
  • Present proposals to the Board with detailed cost estimates to aid in decision-making.

3. Monitoring Common Area Projects

• • Oversee all Association-funded common area repairs, renovations, and improvements.
  • Conduct regular site visits to ensure project work aligns with Board requirements and contract specifications.
  • Provide progress updates and contractor performance reports at Board meetings.

4. Maintenance and Contractor Supervision

• • Supervise routine janitorial, landscaping, and maintenance services, ensuring adherence to quality standards and contract agreements.
  • Address any issues with contractor performance and escalate concerns to management as necessary.
  • Coordinate with vendors for timely service delivery and problem resolution within 48 hours of issue identification.

5. Administrative Support

• • Maintain the property’s administrative calendar, scheduling inspections, meetings, and vendor follow-ups.
  • Respond to emails and phone calls within a 24-hour timeframe, ensuring timely responses and professional communication.
  • Document and track all follow-ups with vendors, residents, and contractors, maintaining a well-organized record for future reference.
    
    
• Plus other work relates tasks as needed

Qualifications:

• Minimum of two-years as an Onsite (HOA) property manager - preferred
• CMCA or state-equivalent certifications desired
• Associates degree or higher
• Customer service focused; CAMs service their client on a daily basis
• Listening skills: CAMs need to listen to the problems of a client and provide a solution to meet the requests of the client
• Proactive: CAMs must proactively communicate with their client, team members, and superiors
• Management: CAMs must manage the budget, operations, schedules of a community association
• Winner: RealManage has a winning culture and is second to none

Pay and Benefits:

$60,000   to $65,000, depending on education and experience.

Benefits include:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High Deductible Medical Plan to be eligible)
• FSA 
• Education Reimbursement 
• 401K matching 
• Employee Assistance Program (EAP)
• 11 paid Holidays