How would you like to work for a technology-based HOA management company that is growing rapidly, offers opportunities to advance your career, and has a company culture that truly supports its team members? We are a company that understands and appreciates your professionalism and hard work. We are a company that provides support with a Manager Success Group, continuous training, administrative support, etc. to all team members. RealManage is committed to do everything possible to ensure your long-term career success. With RealManage, you are not just an employee, you are family.
Company Overview: Walters Management Company and RealManage are now one company.
RealManage / Walters is a national Inc. 5000 firm with clients and operations in 26 states coast to coast that delivers services to homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. RealManage / Walters also serves nationally recognized developer/builder clients.
As one of the largest (#3 out of 5,000+ firms) and fastest-growing companies in the community management industry, RealManage / Walters offers exceptional solutions provided at competitive prices with the best people, best practices, and best technology of cloud-based and mobile apps. The RealManage / Walters mission is to provide comprehensive and innovative solutions; exceed the expectations of our customers; provide visibility and transparency in all that we do for our clients who place their trust in us; measure our performance and improve at the fastest rate possible; create a work environment that encourages professionalism, growth, and diversity; and grow a financially strong organization which will enable us to provide industry leading innovations apart from our competition.
RealManage / Walters is a values-based company with the following values as our guiding principles:
The Office Assistant is accountable for aiding the Community Director with the administrative functions of the on-site office. This position performs a wide variety of administrative support services ranging from complex to routine, all of which contribute to the efficient and professional operation of the on-site office. It is expected that the Administrative Assistant Director has a genuine appreciation for and understanding of protocol, discretion, and professionalism, can accept and assume responsibility, and can interpret and make decisions following prescribed procedures and practices of the Association. To provide effective and efficient services it is expected that the incumbent be flexible in terms of hours of work and maintain confidentiality, diplomacy, and tact at all times.
OBJECTIVE: To assist the Community Director with the coordination, monitoring, and recording of on-site administrative and maintenance responsibilities of the association.
1. Have a thorough understanding of the community and help achieve the goals and objectives therein.
2. Display professionalism and a sense of pride in all aspects of the duties and responsibilities of the community.
3. Complete all assignments on time or by the noted deadline.
4. Adhere to company and/or association policies and procedures.
5. All documents to be created and/or updated in Word, Excel, etc., shall be done within Citrix, unless directed otherwise by the Community Manager.
6. Communicate with residents regarding various topics.
JOB GUIDELINES
ADMINISTRATIVE:
ARCHITECTURALCONTROL:
ESSENTIAL DUTIES:
MEETINGS:
MAINTENANCE:
COMMUNITY EVENTS: IF REQUESTED AND/OR MADE PART OF THE POSITION
Must be available to work Staurdays
1. Current CPR and AED Certification, if required
2. Able to type a minimum of 45 wpm. A typing certificate may be required.
3. Hold and provide a valid California driver’s license and can provide proof of insurance.
4. Excellent verbal and communication skills.
5. Attention to detail.
6. Experience working for a community association is preferred.
7. Ability to establish and maintain productive working relationships with all staff, volunteers, committee members and residents.
8. A positive customer service attitude and tactful manner
Pay and Benefits:
$18.00 to $22.00, depending on education and experience.
Benefits include:
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