Onsite HOA - Administrative Assistant (WCFL2024-7608)

GrandManors is a Division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The GrandManors professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.

RealManage is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

Property Summary: 

The Ridge at Wiregrass Ranch is an elegant, new single-family home community in Wesley Chapel, close to great schools, shopping and dining, plus easy access to the Tampa Bay area. Included with your new home is a fantastic lifestyle with clubhouse, pools, slides, tennis & basketball, clubs, activities and events – right in your own neighborhood." More about the community here: https://websites.kw-ic.com/theridge/

The Administrative Assistant assists in the management of daily operations of community associations delivering professional services and exceptional customer satisfaction in accordance with the service level agreement, and in alignment with the company’s guiding principles.

Responsibilities:

• Handling day-to-day tasks and communication in a fast-paced environment
• Answer Questions Related to Resident Accounts;
• Assist with Accounts Payable Cases (upload invoices, lost vendor checks, set up new vendors, add vendor COI's);
• Maintain Document Archive across all Repositories;
• Order Office Supplies and Break Room Beverages/Supplies;
• Schedule Zoom meetings for Committees;
• Administer Projects assigned by Management;
• Plus other work related tasks as needed

• High school diploma or GED required. Associate degree preferred.
• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
• Excellent computer proficiency (MS Office – Word, Excel and Power Point).
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.

Pay and Benefits:

$24 - $26 per/Hr, depending on education and experience.

Benefits include:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High Deductible Medical Plan to be eligible)
• FSA 
• Education Reimbursement 
• 401K matching 
• Employee Assistance Program (EAP)
• 11 paid Holidays