Onsite Front of House Restaurant Manager (CGCA2024-6884)

GrandManors is a Division of RealManage, a company that specializes in the management of community associations with onsite staff. 

Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The GrandManors professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.

RealManage is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

Responsibilities:

• Ensuring incoming staff complies with company policy
• Training staff to follow restaurant procedures
• Maintaining safety and food quality standards
• Keeping customers happy and handling complaints
• Organizing schedules
• Keeping track of employees’ hours with the partnership of the general manager
• Ordering food, linens, gloves, and other supplies while staying within budget limitations
• Supervising daily shift operations and cover for staff that has called out or on vacation, as needed
• Ensuring all end-of-day cashouts are correctly completed
• Coordinating daily front- and back-of-house restaurant operations
• Controlling operational costs and identifying ways to cut waste
• Appraising staff performance and providing feedback to the general manager
• Interacting with guests to get feedback on product quality and service levels
• Plus other work related tasks as needed

Qualifications:

• Minimum of one to three years in restaurant operations and/or management, required;
• Customer service focused; A desire and enthusiasm for their client daily
• Relationship-focused: Due to the location of the restaurant in the HOA clubhouse, a lot of the restaurant visitors are regulars
• Winner: GrandManors has a winning culture and is second to none

Pay and Benefits:

$18.50 per hour, depending on education and experience.

Benefits include:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High Deductible Medical Plan to be eligible)
• FSA 
• Education Reimbursement 
• 401K matching 
• Employee Assistance Program (EAP)
• 9 paid Holidays