Receptionist (MAZ2024-6882)

Company Overview:

Vision Communiy Management is a division of RealManage. RealManage is a national Inc. 5000 firm with clients and operations in 24 states from California to Florida and from Texas to Illinois that delivers services to homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities.  RealManage also serves nationally recognized developer/builder clients.

As one of the largest (#3 out of 5,000+ firms) and fastest-growing companies in the community management industry, RealManage / Vision offers exceptional solutions provided at competitive prices with the best people, best practices, and best technology of cloud-based and mobile apps. The RealManage / Viosion mission is to provide comprehensive and innovative solutions; exceed the expectations of our customers; provide visibility and transparency in all that we do for our clients who place their trust in us; measure our performance and improve at the fastest rate possible; create a work environment that encourages professionalism, growth, and diversity; and grow a financially strong organization which will enable us to provide industry leading innovations apart from our competition.

RealManage / Vision is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage / Vision relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage / Vision, we are always getting better.

We are looking for an outgoing, friendly, and energetic Front Office Support Specialist to join our team! This person will be responsible for greeting and assisting our customers and ensuring a positive customer service experience.

• Answer multi-line phone system and direct clients to correct personnel in a timely manner.
• Sort and deliver incoming mail to correct personnel.
• Greet and assist walk-in traffic
• Partners with support staff and management to effectively manage the front reception area and assist with various administrative projects.
• Data entry
• Use copy room equipment in a safe and responsible manner.
• Ability to handle confidential information with proper discretion.
• Recording, scanning, indexing and filing both paper and electronic documents per company procedures.
• Track and log mail deliveries of packages
• Ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.
• Ability to proficiently utilize computer programs and company database systems, including MS Office (Excel, Word and Outlook), internet, e-mail.
• Ability to interact and work positively and effectively with staff at all levels.
• Plus other work relates tasks as needed

The ideal Candidate must have strong organizational skills, as well as the ability to multi-task. The ideal candidate will have a friendly disposition, the ability to build a rapport with coworkers, vendors, and clients. Candidate will possess the skills and initiative to be challenged to continue building efficiencies in the support department and be offered growth within this role as well as the possibility to explore other departments in the company.

• High school diploma or GED required. Associate degree preferred.
• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
• Excellent computer proficiency (MS Office – Word, Excel and Power Point).
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.

Pay and Benefits:

$17.00   to $18.00, depending on education and experience.

Benefits include:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High Deductible Medical Plan to be eligible)
• FSA 
• Education Reimbursement 
• 401K matching 
• Employee Assistance Program (EAP)
• 9 paid Holidays