Administrative Assistant (MAZ2024-6806)

How would you like to work for a technology-based HOA management company that is growing rapidly, offers opportunities to advance your career, and has a company culture that truly supports its team members? We are a company that understands and appreciates your professionalism and hard work. We are a company that provides support with a Manager Success Group, continuous training, administrative support, etc. to all team members. RealManage is committed to do everything possible to ensure your long-term career success.  With RealManage, you are not just an employee, you are family. 

Company Overview:

RealManage is a national Inc. 5000 firm with clients and operations in 24 states coast to coast that delivers services to homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities.  RealManage also serves nationally recognized developer/builder clients.

As one of the largest (#3 out of 5,000+ firms) and fastest-growing companies in the community management industry, RealManage offers exceptional solutions provided at competitive prices with the best people, best practices, and best technology of cloud-based and mobile apps. The RealManage mission is to provide comprehensive and innovative solutions; exceed the expectations of our customers; provide visibility and transparency in all that we do for our clients who place their trust in us; measure our performance and improve at the fastest rate possible; create a work environment that encourages professionalism, growth, and diversity; and grow a financially strong organization which will enable us to provide industry leading innovations apart from our competition.

RealManage is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

We are looking for an outgoing, friendly, and energetic Support Specialist to join our team! This person will be primarily responsible for the overall operations of the Mail Room.

Responsibilities:

• Processes outgoing mail, which includes operating the automated mail inserter for folding, stuffing material into envelopes, weighing and application of correct postage with utilization of various postage meter equipment.
• Process print jobs with noted specifications in a timely manner, constantly monitor the quality of the finished product. Use copy room equipment in a safe and responsible manner.
• Machine setup and operation. Setup, monitor, and maintain inkjet systems when applicable
• Be responsible for general maintenance of the mailroom machines. Submit work orders as necessary.
• Maintain mail room supply inventory and replenish as necessary.
• Keep mail room organized and clean.
• Maintain mail room logs
• Assist with sorting and delivery of incoming mail to correct personnel/department.
• Ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.
• Ability to proficiently utilize computer programs and company database systems, including MS Office (Excel, Word and Outlook), internet, e-mail.
• Ability to interact and work positively and effectively with staff at all levels.
• Partners with support staff and management to effectively manage the front reception area and assist with various administrative projects during any downtime or as directed by Supervisor.
• Ability to handle confidential information with proper discretion.
• Recording, scanning, indexing and filing both paper and electronic documents per company procedures.
• Provide leadership as required
• Follows all company policies and procedures
• Willingness to train in other departments.
• Plus other work related tasks as needed 

The ideal Candidate must have strong organizational skills, as well as the ability to multi-task and meet time sensitive deadlines. The ideal candidate will have a friendly disposition, the ability to build a rapport with coworkers, vendors, and clients, and the ability to work independently. Candidate will possess the skills and initiative to be challenged to continue building efficiencies in the support department and be offered growth within this role as well as the possibility to explore other departments in the company.

Qualifications:

• High school diploma or GED required. Associate degree preferred.
• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
• Excellent computer proficiency (MS Office – Word, Excel and Power Point).
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.

Pay and Benefits:

$16.00 to 18.00 hour based on education and experience

Benefits include:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High Deductible Medical Plan to be eligible)
• FSA 
• Education Reimbursement 
• 401K matching 
• Employee Assistance Program (EAP)
• 9 paid Holidays